32,St. Georges Street Port-Louis

The Label

The Label

The Label

Discover Mauritius™ Label aims at standardizing the quality of information shared by all Travel operators to their customers and prospects on their online Platforms. A verified sign of trust by AFNOR and delivered by Discover Mauritius™, the Label is mostly for Online Travel Operators (OTO).

This implies re-boosting the tourism industry and build trust between tourists and operators by ensuring that:

  • The Environmental actions and sustainable tourism measures are clearly visible and easily accessible by any customers on their websites.
  • The Operator’s website is clearly visible and easily accessible by any customers on their websites.
  • All different types of policies (disclaimers, refund, privacy and others) shall be clearly visible to customers.
  • The Operator establishes a 24/7 mail handling procedure to which a message shall explain how to contact them (via other means) or shall give visitors the option of leaving a contact number.